Privacy Policy
Last updated
Privacy Policy
Effective Date: 03.04.2026
At NAPKO Car Care Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use our website or purchase our products.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Your name
Email address
Phone number
Shipping and billing address
Order and purchase details
Information you provide when contacting our customer support team
We collect only the information reasonably necessary to provide our products and services and to communicate with you.
2. How We Use Your Information
We may use your personal information to:
Process and fulfill your orders
Arrange delivery of your products
Provide customer support
Communicate with you regarding your orders
Process payments through our payment partners
Respond to your questions and requests
Improve our website, products, and services
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by trusted third-party payment service providers.
We do not store your complete credit card, debit card, banking, or other sensitive payment information on our servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security practices.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to provide our services, including:
Payment processing partners
Courier and delivery partners
Website, hosting, and technology service providers
Customer support or service providers
We may also disclose personal information when required to do so by law, regulation, legal process, or a lawful request from a government or regulatory authority.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and improve website performance.
You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
9. Your Privacy Choices
You may contact us if you have questions about the personal information we hold about you or if you wish to request correction or updating of inaccurate information, subject to applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.
Any updated version will be posted on this page with the revised Effective Date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
NAPKO Car Care Pvt. Ltd.
📞 Phone: +91 86084 68018
📧 Email: Napkopolishe@gmail.com